Conditions of Use of the website commerce www.teknashop.com
The site www.teknashop.com it is the property of the company Ermanno Girardi, with operational headquarters in via Vittorio Veneto, 28 - 70131 - Bari-Carbonara. For any communication concerning the website, you can send an email to the following address: firstname.lastname@example.org
The navigation and use of the site implies the acceptance and application of the terms and Conditions contained herein, the user agrees to have read fully and accept.
All rights on texts, images, photographs, logos, trademarks, software, audio and video documents and every other item present in the site that is not expressly attributed to third parties and the owners of same, are reserved exclusively to the TEKNASHOP.
And’ therefore prohibited any form of economic exploitation (by way of example and not limitation, copy, reproduce, publish, sell, convey, assign, sub-license, distribute, transfer to third parties) of the material present in the site, save with the specific authorisation of the TEKNASHOP and without prejudice to the obligation of the user to store the indication of the ownership of the trademarks and copyright law.
The trademarks and logos present on the site not belonging to the TEKNASHOP but the societies that produce the goods on sale are the exclusive responsibility of the latter.
The user will be responsible for any activity by third parties, even unbeknownst to her, through his computer, and his identification data. TEKNASHOP disclaims any liability for damage arising from improper use of the content of the site.
The information and services available through this site are provided “as is” and “as available”. The company does not offer any guarantee that it corresponds to the purpose wanted by the user, and that will lead to the achievement of the results expected or hoped for from the same.
TEKNASHOP disclaims any responsibility for any harm resulting from the contents and/ by the operation of the web pages that are linked to its site. The company undertakes in any case to consider the removal of malicious links marked by the user.
Within the limits envisaged by art. 1229 cc, users agree to guarantee and indemnify TEKNASHOP, as well as entities controlled by it and connected to it, its representatives, employees, employees, from any claim for damages, including legal fees, that may arise against them in relation to your use of the website and/or services present on the site .
TEKNASHOP disclaims any responsibility for any damage, claim or loss, direct or indirect, resulting from the failure or defective functioning of electronic equipment used in connection with the site, including Internet Service Providers, and any other connection managed and built by a third party. The company shall not be considered defaulting on its contractual obligations or responsible for damages if the malfunction of the site or the service due to causes of force majeure not controllable and not predictable by the company, such as, but not limited to: unavailability of telephone connections or access to the Internet, acts of sabotage carried out by third parties etc.
Any violation of the general conditions of use of the website and/or any other conduct attributable to the user, aimed at damaging the site itself or the image of the company, will result in the cancellation of the data of the user himself and the impossibility of entering the site and the services contained in it. Prejudice to any right of the company to proceed according to law for any damages.
TEKNASHOP declines any responsibility in case of inaccuracy of the specifications of the product or documentation. The technical specifications of the products is not binding and may be subject to change by the manufacturer. The images and information are indicative and not binding, found by the available sites in the network. The names of the products and brands are used solely for the purpose of identifying the product.
TEKNASHOP reserves the right to modify at any moment the structure and the general conditions of use of the Site without this resulting in any responsibility towards the users.
The General Conditions of use of the site and the relationship between TEKNASHOP and the users are governed by Italian law. For any dispute will be competent the Foro of Bari.
In the event of the invalidity or unenforceability of any of the general terms and Conditions of use, the same are to be construed in accordance with the remaining provisions.
TEKNASHOP is pleased to receive comments and suggestions from the users about the services offered. Any information communicated by the user and not required by the company is free to use and will not lead to any contractual obligation to the company.
CONDITIONS OF SALE
Users who wish to avail themselves of the services contained on the site should proceed compulsorily to the Recording. The user who proceeds to the registration warrants that it has read the privacy to privacy and that the personal data provided are true, correct and up to date, assuming all responsibility in respect of the information provided. In case there are changes on the user undertakes to inform the company of the updates in the shortest possible time.
The user is solely responsible for the safekeeping and use of the password issued at the time of registration. Of any unauthorised use or misuse of the site operated through the use of password identification, the user will be responsible for the fact even if he wanted to, or attributable to third parties.
2. Acceptance of the general conditions of sale
The contract between TEKNASHOP and the Client shall be considered concluded in the moment in which it reaches the TEKNASHOP the acceptance by the customer of the proposed sale. The acceptance, to be effective, must be completed by the payment of the entire delivery or, where permitted, by payment of the deposit for the amount due for each product, with the right to the trader, pursuant to art. 54 of the Consumer Code, due to the unavailability, even temporary good or service required, to dissolve the agreement without any penalty, by providing refund to the customer the amounts paid. By placing a purchase order, in the manner provided in the proposals, the Customer declares to have taken vision of the conditions of sale by accepting them and recognizing them as valid and effective between the parties. Also recognizes as legitimate the purchase procedure, and accepts in full, together with the general conditions of sale and payment.
If the Customer is a consumer (ie a person who buys goods for purposes not related to his professional activity), once the online purchase procedure with the payment of the amounts, or, where permitted, the deposit on the purchase, will print or save an electronic copy but keep these conditions general sale, subject as provided by art. 53 of the Consumer Code.
The wording of the order, even if accompanied by the payment of the entire amount of the sale, is not suitable to determine no expectation on the part of the user since the TEKNASHOP, due to the unavailability, even temporary good or service required, proceed to cancel the order and refund all the amounts to the customer, whether it is the professional and the consumer. Is excluded any right of Customer to damages or compensation, and any contract or tort liability for direct or indirect damages to persons and/or things, caused by the cancellation, even partial, of an order.
3. How to purchase
The Customer may only purchase products in the electronic catalog of TEKNASHOP at the time of placing the order and viewable online at (URL) https://www.teknashop.com as described in the relative informative cards. It is understood that the image accompanying the descriptive card of a product may not be perfectly representative of its characteristics but to differ for color, dimensions, products present accessories in figure and/or represent a product other than for technical error. All support information acquisition (Glossary buying Guide, etc...) are considered as simple generic informative material, not referable to the real characteristics of a single product. The Company may not give effect to the orders eventually received in the event that you have material errors in the data entry of the product, provided it is recognizable (within the meaning of art. 1431 c.c.) not the fault of the activities of TEKNASHOP (for example generated by a technical failure or line drop) committing to provide the Consumer, in the shortest possible time, the correct information, for the assessment of the case.
Correct receipt of order is confirmed by TEKNASHOP through an answer via e-mail, sent to the email address provided by the Customer. This confirmation message will contain Date and Time of execution order and a 'Customer Order Number, to be used in any further communication with TEKNASHOP. The message will include all data entered by the Customer who undertakes to verify the correctness and to communicate eventual corrections timely, second the modalities described above.
TEKNASHOP its orders for the purchase of products offered for sale within the limits of the existing amount in the warehouse. Therefore, the execution of the purchase order is subject to stock availability of the products themselves. In any case, the Company undertakes to promptly communicate to the Customer any unforeseen breakdown in stocks due to excess demand or other causes, so that the customer can take credit for any amount already paid, on another order, or obtain a refund. The procedure of verification of stock availability, also involving third parties (e.g. Italian and foreign suppliers, transporters, etc.) may have a negative influence on the timing of fulfillment of purchase orders that can be deferred by a minimum of two days to a maximum of 20 days, during which time the seller will inform the customer about the evolution of the procedure.
Purchase orders are processed in the indicative terms contained in the proposals of sale, and in any case, in terms of the law to save always the possibility of dissolving parties from their obligations because of unavailability, even temporary good or service required. The non-execution of the purchase order in accordance with law, may determine in favour of the customer only the right to cancel the order and receive a refund of all monies paid for the purchase.
Help us to be faster in sending the products purchased in communicating, based on the payment system you have chosen, the data needed to immediately identify the credit. TEKNASHOP dispatches orders in a very short time, generally in five to seven business days, excluding from the calculation of the days of Saturday and Sunday, starting from the day following the audit of the credit, it happens in real time if:
For payments by bank transfer:
It is important to include the order number in the payment description of the payment by following the instructions contained in the email order confirmation.
You can speed up the processing times of the order if you have your kind attention to send us promptly to the accounting with the number of the operation . You can send it via e-mail to email@example.com indicating the order number.
How to purchase:
TEKNASHOP is a telematic site of the sale of computer products and software. Purchases of products, available as illustrated and described online in the relative descriptive and technical cards, is made by the Customer at the price indicated therein, to be confirmed at the time of submission of the order confirmation, in addition to transport costs as specified below in art. 6, will be displayed at the time of purchase. Before confirming the purchase, the Customer will be summarized the unit cost of each product chosen, the total cost in case of purchase of multiple products and related transport costs. Confirming the acquisition, completion of the transaction, the Customer will receive an e-mail message containing the Date and the total Amount of the order and detail of the same.
Cancellation of orders:
TEKNASHOP reserves the right to cancel an order or part of the order if any of the following circumstances:
-items which are indicated as out of catalog by distribution companies;
-items which, due to various problems can not be delivered by suppliers;
-credit card fraud;
In particular, if for any reason the order should have partial cancellations which lead to the decrease in the total consideration below the minimum required for the promotion, or if the application of the voucher involves a total discount of more than 20% of the order, TEKNA will unilaterally the cancellation of the discount.
THE RECEIPT OF THE GOODS
In order to avoid unnecessary complaints and unpleasant problems with TEKNASHOP you invite the sig.ri Customers, at the time of receipt of the package by the courier, check that:
- The correspondence of the number of hills, with the one indicated in the delivery note;
- The integrity of the packaging must not be damaged or altered;
- The integrity and the presence of the ribbon seal.
We highlight the importance of the verification of packages at the time of delivery in order to be able to get quickly the assistance needed to solve problems, and the insurance coverage is always integrated in our expeditions.
The presence of signs of damage to the neck should alert the customer that should promptly complain to the courier the fact by, before signing the receipt on the delivery note, the words: “neck n° xxx corrupt”. Alternatively, should refuse the goods. Both in the case in which ascertains the presence of a damage of the accepted products with the words “neck n° xxx damaged” in the case of refusal of the neck why is damaged, it must promptly inform TEKNASHOP through the customer service on this site.
The observance of these simple precautions will enable us to intervene with the carrier for resolution of the problems.
We also present the faults detected on the products for problems due to transport must be contested to the courier, also in the case of “subject to withdrawal”, within the maximum term of eight days from receipt, for which we recommend to immediately check the integrity of the product informing us with the necessary rapidity.
Any reports made over the relevant time limits will not be taken into consideration.
The customer assumes the responsibility of the states.
In the event that the customer fails to collect within 5 (five) business days of the goods ordered and in stock at the warehouses of the courier because of repeated inability to delivery delivery indicated by the customer at the time of the order, the order will be cancelled and will be charged the cost of housing.
RETURN OF GOODS AND REFUNDS
In any case, the customer is obliged to dispatch of the goods to change and/or revise, at its expense via courier tracked.
If believed useful, we will send our courier and the cost will be deducted from the amount of return. Products must be returned within a maximum period of 14 days from the initial receipt of the product. The material must be returned UNDAMAGED in its ORIGINAL packaging and with all accessories supplied to control part of the Teknashop.com. Later within three days from the receipt will be applied to the reimbursement of the goods purchased through the agreed means with the customer.
Prior to shipment all products are tested in their integrity and functionality, hardly you will receive items broken or not working. Our company guarantees the quality and the integrity of the articles sent.
In the event that you receive a damaged or defective item, we will replace it or, if replacement is not available, to refund the total amount of the cost of the item.
It will be sufficient to return the goods complete in its original packaging and send us an e-mail providing:
- The name of the object;
- The progressive number d"order issued at the time of the purchase;
- The reason for the replacement;
- The data for the shipment;
- Your phone number and an email.